How to Develop Sales like a
Garden of Profits
By Steve Martinez
The season for planting is in
the air and many of us will be toiling the soil and planting
gardens during the next few months. With this in mind, there
are many similarities to gardening and sales. Here are a few
strategies to apply.
Proper Selection Makes a
Happy Gardener
Normally, we select our garden plants based on what we love to
eat. If we love tomatoes we should plant them. There is
nothing like picking a ripe tomato off the vine and eating
it. The same holds true for customers. If we prefer accounts
that require frequent production of blue widgets in large
quantities we should select and pursue accounts that require
them. The same joy of eating a fresh ripe tomato will be
felt when a blue widget account is landed. It is up to sales
management to help sales people plant the right seeds for
our needs, wants and profits. Otherwise, it will be a
painful growing season for everyone. Imagine what it would
be like if we hated beets and all that was planted in our
garden was beets. Now that would be an ugly and long season.
Training and
Development Improves Performance
As tomatoes grow they need support or they will flop to the
ground and our fruit will spoil. A trellis needs to be
constructed to keep the vine growing the way we want it to
grow. Constant attention to the plant and working the vines
through the trellis will keep our tomato vine healthy for a
long growing season. The same is true with our sales team.
They require training and a system of learning new skills to
keep them abreast of opportunities for sales. If we have
areas we want to grow the business towards, we must train
our salespeople to understand the best ways to sell the
services we offer. Keeping a sales team trained requires
constant interaction and tools for development. Access to a
resource library with audio and video sales training tools
for this purpose will aid in development.
Sales Territory
Plot Planning
We should plan our garden plot and select the best environment
for growth. We shouldn't plant tomatoes in poor soil such as
hard clay because it inhibits growth. Tomatoes are acid
loving plants and require rich soil with good drainage. An
extreme example would be to plant flowers in the desert sand
of Mohave. Certainly they wouldn't get the water they
require and the desert sun would burn them to a crisp. The
same holds true for business accounts. We wouldn't go into
residential areas to find prime accounts for business. Using
a target account system for growth such as SIC codes is a
more efficient method of account planning. You don't have to
look far in your own business. One of the best places to
look is in your account files to establish target customer
profiles you prefer. This method allows you to duplicate
your existing success.
Drip Marketing and
Watering Improves Growth
Watering a garden too much or too little will inhibit growth.
For example if we water a tomato plant too often, yellow
leaves will form and the fruit won't develop properly. Too
little water and the plant will wither and dry. It is the
proper balance of water timed appropriately that will yield
the best fruit. In outside sales our similarity would be to
manage our contacts appropriately. ACT or any contact system
will help manage this. We must handle our follow-up
according to the best practices of sales. Business accounts
can be contacted in different ways and we should use as many
as we can. Our tools for a follow-up schedule should include
personal visits, e-mail, telephone, fax and personalized
notes or letters. Using only one method is not as
constructive. Additionally, high profile or our high profit
accounts should receive better attention because they yield
the most fruit for us. This is where a key customer account
program can help.
Remember, gardens and sales
both take time. You can't expect to eat salad or enjoy sales
tomorrow, if you don't plant and nurture your garden today.